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FAQ

Shipping Policy

At Eleven11, we strive to ensure that your orders are delivered to you promptly. Our shipping methods are reliable and our packaging is carefully chosen to protect your purchases. We aim to keep the shipping costs as transparent as possible, providing you with a seamless shopping experience.  Once orders are placed, please allow up to 14 days for processing and shipping excluding PREORDERS. Once preorders are place, please allow 4-5 weeks for processing and shipping. Delays may occur with shipping due to inclement weather and factors beyond our control. If possible, we will do our best to update you and provide alternatives.

Return & Exchange Policy

All sales are final. Our team does an extensive quality check of all products before fulfillment. Please contact us via email at eleven11clothing2022@gmail.com if you have any further questions, include your name and order number in your email.

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Payment Methods

  • Credit/Debit Cards

  • ​Pay in 4 Payments Accepted

  • Apple Pay/ Google Pay

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